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FAQs

Frequently asked questions

Everything about boards covered, cost, privacy, and how SakhaSaarthi works for students, parents, schools and institutes.

General

Which boards and classes are covered?

MP Board and CBSE, Classes 9–12, in Hindi and English medium, for students in Madhya Pradesh — with JEE and NEET preparation. More boards, states and exams will follow. Pick your board, class and medium during setup, and your study plan follows that syllabus.

Is the app available in Hindi?

Yes. The SakhaSaarthi app works in Hindi and English. The language you use the app in is separate from your medium of study, so you can choose each one on its own.

What does it cost?

Everything is on a free plan right now, with no ads — the student app, the parent portal, and the portal for schools and coaching institutes. Paid subscription plans will be added later. We'll announce the pricing before any charges begin, and nothing is charged without your agreement.

Can my parents see everything I do?

No. Parents see your progress and syllabus coverage — not your chat messages with Sakha or your individual wrong answers.

Do I need internet while studying?

Yes, for now. SakhaSaarthi needs an internet connection while you study. We are working on an offline mode.

How is my study data used?

It shapes your study plan and nothing else. It is never sold, and you can request deletion at any time.

Can my school or institute join?

Yes. Schools and coaching institutes get their own class and batch view on the SakhaSaarthi web portal. Write to us and we will set it up.

Students

Can I change my subjects later?

Yes — update your board, class or subjects anytime from settings, and your plan adjusts to match.

Can my parents see my progress?

Yes, if they link to your account. They see your syllabus coverage and progress card — not your chat messages with Sakha or your individual wrong answers.

Parents

Can I use the parent portal now?

Yes. The parent portal is live at portal.sakhasaarthi.com. Create your account with your email, then add your child. Their progress shows up once they start studying in the SakhaSaarthi app, which is built and awaiting Google Play's verification of our developer account.

Do I need to install an app?

No. The parent portal is a website that works in your phone's browser as well as on a computer. Only your child uses the Android app.

Can I see everything my child does?

No. You'll see your child's progress and syllabus coverage, but not their chat messages with Sakha or each individual answer.

How is my child's study data used?

It shapes their study plan and nothing else. It is never sold, and you can request deletion at any time.

Can I link multiple children?

Yes — link as many of your children's accounts as you need, and switch between their progress views anytime.

Schools

How is our students' data kept private?

Each student's study data shapes their own plan and is never sold. Your school sees its own students' progress, and parents see only their own child's. Nobody else can see it.

How long does onboarding take?

It depends on how many classes and sections you're bringing on — we'll walk you through it when we talk.

Which boards are supported?

MP Board and CBSE, Classes 9–12, in Hindi and English medium, for students in Madhya Pradesh — with JEE and NEET preparation. More boards, states and exams will follow.

Coaching institutes

Which exams are supported?

JEE and NEET today, starting with students in Madhya Pradesh. More competitive exams and states will follow — tell us which ones you coach for in the form above.

Frequently Asked Questions · SakhaSaarthi